Mackays Hotel - Wick (Highlands)

Union Street, Wick (Highlands), United Kingdomshow map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  20 reviews
Overview

The 3-star Mackays Hotel lies within 4.4 km from Castle Sinclair Girnigoe.

The hotel is approximately 25 minutes' walk from Old Wick Castle. The center of Wick is 1 km away from the venue.

Rooms

There are 30 guestrooms featuring classic suite, one-bedroom apartment and classic double room equipped with free wireless internet, flat-screen television, a refrigerator, a dressing area and ironing facilities. Mackays Hotel features rooms with the river view. They are fitted with a microwave, an electric kettle and a stove as well as private bathrooms with a bathtub, a hairdryer and free toiletries.

Eat & Drink

No 1 Bistro and Lunchbox serve European and British dishes and lie a 5-minute walk from Mackays Hotel.

Services

Guests will benefit from free self parking, a storage room and a designated smoking area along with 24-hour front desk, dry cleaning and ironing service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby for free.

Number of rooms:   30.

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Facilities
Wi-Fi
Parking

Off-site car park

Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Exercise gym
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Children's pool
  • Playground
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:30FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Wick Heritage MuseumWick Heritage Museum1300 ft18-27 Bank Row Lower Pulteneytown
Caithness SeacoastCaithness Seacoast2100 ftThe Harbour Fishmart Wick Harbour
Pulteney Distillery Visitor CentrePulteney Distillery Visitor Centre2900 ftPulteneytown Centre Huddart Street
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No 1 BistroNo 1 Bistro100 ft1 Ebenezer Place
WeatherspoonsWeatherspoons800 ft
LunchboxLunchbox700 ft2 Francis Street
Bord de L'eauBord de L'eau1200 ft2 Market Street
Raymond ChefRaymond Chef1200 ft134 High Street
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Old Wick CastleOld Wick Castle1.3 mi WickScotland
Castle Sinclair GirnigoeCastle Sinclair Girnigoe2.7 mi Wick KW1 4QTScotland
Whaligoe StepsWhaligoe Steps7.0 mi
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Getting around
Airports
RAF Station (LMO)51.6 mi
Kinloss (FSS)57.4 mi
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Reviews
8.4
SuperbBased on  20  reviews
  • 7.8
    Fabulous

    Delightful receptionist (Fiona), very cheerful and helpful - a real asset. Attractive reception area - very modern. Lovely toiletries in the bathroom. Hotel's "No1 Bistro" - delicious food, excellent service, young and friendly staff. Chef provided us with a cooked breakfast half an hour before breakfast generally served - night porter very oblgingly acted as waiter till regular staff started their shift. All in all, excellent service.

    Rooms are a little on the small side. Would prefer king-sized quilts on the double beds.

  • 8.2
    Fabulous

    Very attentive staff, nothing seemed to be any trouble for them.

  • 7.8
    Fabulous

    Comfortable stay, great food.

    Comfort and good food comes at a price. But you do get what you pay for.

  • 6.6
    Good

    very friendly & helpful receptionist. good, tasty breakfast. nice clean ensuite room. efficient checkout.

    Overpriced. Paid £109 for one night B&B for two & room, although well kept, was small.

  • 4.6
    Guest rating

    The staff

    Old dark interior and small room. Only one chair!

  • 8.2
    Fabulous

    we felt at home - spaceous room - very nice bath with whirlpool bathtub - nice staff

  • 5.8
    Guest rating

    Staff were incedibly courteous, informative and efficient. The integral restaurant provided a varied menu and served food of a good standard reflecting reasonable value for money.

    The price charged for a double room for my wife and I was £110:00. This charge was acceptable for the size of room and accompanying facilities. However, the single charge to my father of £87:00 was outrageous. One might have expected, for this price, a hotel with a pool, sauna, gym?? There were none of these, just a single bed in an adequately furnished room. Whilst we can always expect a "single supplement" for a room still has to be serviced after the occupier has left, whether it is two occupants or one, this "supplement was excessive and does no favours for the hotel industy in NE Scotland and no favours for Wick.

  • 4.6
    Guest rating

    Dinner in the bistro.

    Overall condition of hotel - needs substantial refurbishment. Booked and paid full price for double room but we were given single size room with small old bed. Intermittent noise from heating pump throughout night. Breakfast was incomplete - no yoghurts, croissants/pastries, fresh fruit, skimmed milk.

  • 6.6
    Good

    The food

    The smell of sewage in the lobby and in the room at times but I did note a plumbing van outside next morning so gather there was a problem with the drains Noisy extractor fan that seemd to go on forever!!the decor was a little dated and no glass mats in room

  • 6.6
    Good

    The Bistro restaurant food was vey good as was the breakfast and the service was first class.

    Although the rooms have eveything you need they could do with updating.

  • 10.0
    Exceptional

    Friendly and helpful staff Excellent food Excellent accommodation

    Everything was first class

  • 8.8
    Superb

    Unfortunatley the weather was bitterly cold and we felt the the heater in the room was not adequate - there was no heating in the bathroom so taking a shower was very chilly - there is no double glazing perhaps to do with being a listed building?

  • 8.8
    Superb

    Central location. Friendly staff and excellent service. Good food and excellent service.

    Room door locks require upgrading to more moderm system.

  • 5.8
    Guest rating

    The room was small and decor/furniture very jaded. In need of a refurbishment for the price they are charging. Salad with meal very tired and wilted. Disappointing.

  • 9.6
    Exceptional

    Staff were attentive and proficient. Hotel close to good transport links Good base for accessing countryside for walks and fresh air Close to Northern Highland Archive for family tree research.

    For me, they could lose the giant teddys in the reception area and the 'set' table. Made it a bit too cramped when other people waiting at reception.

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Highlights
8
SuperbBased on  20 reviews
Good to know
Check-infrom 15:00-23:30FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
RAF Station (LMO)51.6 mi
Kinloss (FSS)57.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room